Privacy Policy

Your privacy and health data security are our top priorities. Here's how we protect and use your information.

Last updated: January 2025

Introduction

HistamineFix ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our histamine intolerance tracking and management platform.

By using HistamineFix, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Email address and account credentials
  • Name and basic demographic information (age range, gender)
  • Location data (for pollen tracking)
  • Payment information (processed securely through Stripe)

Health Information

  • Symptom tracking data and severity levels
  • Food and meal tracking information
  • Supplement and medication logs
  • Sleep quality and lifestyle factors
  • Health goals and personal notes
  • Calendar events related to your health journey

Usage Information

  • How you interact with our platform
  • Device information and browser type
  • IP address and general location
  • Usage patterns and feature preferences

How We Use Your Information

Primary Uses

  • Provide personalized histamine intolerance tracking and insights
  • Generate AI-powered health recommendations based on your data
  • Track pollen exposure and environmental factors in your area
  • Send relevant health tips and educational content
  • Provide customer support and respond to your inquiries

Communications

  • Send progress updates and gentle reminders (with your consent)
  • Share weekly health tips and educational content
  • Notify you of important platform updates
  • Respond to your questions and support requests

Data Security

We implement industry-standard security measures to protect your personal and health information:

  • End-to-end encryption for all data transmission
  • Secure cloud storage with regular backups
  • Row-level security policies to protect your data
  • Regular security audits and vulnerability assessments
  • Limited access controls for our team members
  • Secure payment processing through Stripe (we never store payment details)

Data Sharing and Disclosure

We do not sell, trade, or share your personal health information with third parties for marketing purposes.

Limited Sharing

We may share information only in these specific circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of our users
  • With trusted service providers who help us operate our platform (under strict confidentiality agreements)

Your Rights and Choices

You have full control over your data and can:

  • Access and download all your personal data
  • Correct or update your information at any time
  • Delete your account and all associated data
  • Opt out of email communications (except essential account notifications)
  • Request data portability to another service
  • Contact us with any privacy concerns or questions

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

  • Active account data: Retained while your account is active
  • Deleted account data: Permanently removed within 30 days of account deletion
  • Backup data: Removed from backups within 90 days
  • Legal compliance: Some data may be retained longer if required by law

Children's Privacy

HistamineFix is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

International Users

HistamineFix is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

We comply with applicable international privacy laws, including GDPR for European users and similar regulations in other jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Sending you an email notification
  • Displaying a prominent notice on our platform

Your continued use of HistamineFix after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Response Time: We aim to respond within 48 hours

Data Protection Officer: Available for GDPR-related inquiries